Our SRE Consulting Approach
We’re flexible and adjust each engagement to meet your business goals. As a baseline, we offer our time-tested process that maximize results while keeping projects within scope.
1. Engage
Engage with an SRE expert
Share your unique problems and goals with our SRE team adept at helping you choose the optimal SRE solution.
2. Assess
Assess your strategy options
Have our SRE experts meet with your team to discuss solution options and trade-offs, and plan implementation focused on solving your most challenging business problem first.
3. Implement
Implement on-time and on-budget
Out of the options we provide, choose the most suitable SRE experts and tools to build the proof of concept, then scale it into a robust solution ready for production.
4. Support
Get knowledge transfer and support
The SRE experts we provide will complete knowledge transfer and train your team to fully understand the technology. We’ll also provide continued support when needed.
The Benefits of SRE Consulting Services
Reliable Product Delivery & Feature Releases
Production Environment Stability & Predictability
Developer-Focused Observability and Monitoring
Expert Level CI & CD Practices
Self-Service Provisioning and Management with Infra Automation
Full Cloud Cost Transparency & Reliable Capacity Planning
Expert-Level Kubernetes Cluster and Storage Management
Top Notch Security, Auditability, and Governance
We work with:
Further your Site Reliability Engineering competence with the help of our SRE Services
SRE Consulting and Advisory
Working closely with your system administrators, our Application Architects will recommend several paths towards improving your tooling, automation, infrastructure, and observability of your developer environment, starting with the key pain points. We will:
Recommend the tool adoption roadmap in line with the industry’s best practices.
Define the SRE roles, business engagement models, and SRE resource options. Experts will help you with benchmarking the SLO and SLI.
Ensure the implementation of error budgets and error budget policies.
SDLC Automation, Infrastructure, and App Deployment
Have our team of architects and SRE consultants automate the provisioning of hybrid and multi-cloud infrastructure resources for your project.
Speed up the application development and delivery by adopting CI/CD.
The SRE experts help you with progressive delivery adoption for cloud native applications.
Help with multi-cloud, Kubernetes, and other container orchestration technologies with emphasis on configuration management, service discovery, deployment patterns, auto-scaling, and container operation.
Observability and Continuous Monitoring
Let our experts help you implement proper developer environment observability tools and practices.
SREs capable of streamlining the monitoring process for the cloud-based infrastructure where applications and services reside.
Implement health checks, dashboards, and notifications across your entire IT infrastructure and application services.
Generate actionable in-depth reports to improve performance and speed up issue resolution metrics.
Debugging & Issue Remediation
Our SRE expets will help you setup the process to handle on-call and emergency support while maintaining the operational runbooks.
Apply sound Linux/Unix know-how and comprehensive troubleshooting practice.
Conduct detailed post-mortems on production issues.
Security, Governance & Disaster Recovery
Maintain compliance status like the GDPR or PCI DDS while working on the public cloud.
Conduct security audit to identify and fix the gaps to improve the overall security posture.
Maintain sufficient capacity planning (rightsizing) without overspending or underinvesting in cloud infrastructure.
Manage capacity with focus on cost analysis, reduced expenses, and cost management.
Automate the protection of your containerized applications with Kubernetes-optimized cloud native disaster recovery.
Design Chaos experiments to test the resilience of the production environments.
SRE Engineering Best Practices Training
Upskill your infrastructure team and keep them up-to-date so they can always independently handle all the changes and challenges of the cloud-native environment.
Build self-sufficient teams by training them on SRE best practices.
Enable the teams to understand how SRE is related to DevOps and about the business benefits that come with the use of SRE practices.
Create and maintaing training documentation to help build a knowledge base for the SRE practices.
Expert SRE Consulting Tailored for Your Business Needs
Leverage our certified expertise to create a scalable, efficient, and reliable infrastructure tailored to your business needs. Let’s discuss how we can support your growth with SRE services.
Connect with an SRE ExpertConnect Kubernetes Expert
Connect with an SRE Expert
Andrew Korolov
About your meeting
1. Describe Your Challenge & Vision
2. Share Your Business Goals
3. Get Your SRE Roadmap
What does a typical SRE service include?
Our Kubernetes consultants provide up-to-date insights and strategies to help you anticipate future challenges, plan Kubernetes upgrades, and ensure your infrastructure stays ahead of the curve. We can also recommend proven service providers and quote you an implementation estimate if you prefer to continue working with our team.
How do you handle incident response and escalation?
With a Managed SRE service, we operate under a 24/7 remote on-call model with clearly defined SLAs for incident response and resolution. When an incident occurs, our team triages the issue based on severity, initiates mitigation steps, and provides transparent communication throughout the process. Escalation paths are predefined and tailored to your internal team structure to ensure seamless collaboration during critical events. Alternatively, we can build a dedicated SRE team and train them to adhere to SRE best practices.
How do you ensure security and compliance while working remotely?
Our team adheres to industry-standard security best practices and compliance frameworks such as ISO 27001, SOC 2, and GDPR, depending on client requirements. All access is managed through secure VPNs, IAM policies, and multi-factor authentication, and we follow the principle of least privilege for all infrastructure interactions. We also sign NDAs and data protection agreements with every engagement.
How do you integrate with our existing DevOps or engineering team?
Dedicated SRE Experts we can provide function as an extension of your internal team, aligning with your processes, communication tools (Slack, Jira, etc.), and CI/CD pipelines. During onboarding, we define responsibility matrices (RACI) to ensure clarity on ownership, escalation, and collaboration points. Regular syncs and post-incident reviews keep everyone aligned and continuously improving.
What metrics or KPIs do you use to measure reliability success?
We track and train dedicated teams to report on key reliability metrics such as:
Uptime / Availability (SLA compliance)
Mean Time to Detect (MTTD)
Mean Time to Resolve (MTTR)
Change Failure Rate
Service Latency and Error Rates
Monthly reliability reports summarize these KPIs, identify recurring issues, and propose improvements for long-term stability and cost optimization.
